Terms and Conditions

Terms and Conditions
Welcome to Lime au Lait Atelier, your trusted source for premium Lime Wash paints. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Lime au Lait Atelier is a registered business in Victoria, Australia. You can locate us at New Park Farm, 971 Tylden Woodend Road, Tylden 3444.

Section 1 - General Disclaimer
The information provided on this website is intended for general informational purposes only. While we take care to ensure the content is accurate and up to date at the time of publication, we make no guarantees as to its completeness, accuracy, or suitability for any particular purpose. To the fullest extent permitted by law, Lime au Lait disclaims all liability for any loss, damage, or injury arising from reliance on any information provided on this website, whether due to error, omission, or outdated content. It is your responsibility to verify the accuracy, completeness, and relevance of any information contained herein. Product availability, specifications, and visual representations on the website are subject to change without notice and do not constitute an offer or commitment to supply. Display of products or information does not guarantee stock availability or current specifications. Use of our products should be based on your own evaluation and, where appropriate, consultation with a qualified professional.

Section 2 - Product Information
We strive to provide accurate descriptions and images of our lime wash paints. However, variations in colour and texture may occur due to differences in monitor settings and natural materials used, as well as colour differences between batches.

Section 3 - Ordering and Payment
Order Confirmation: Upon placing an order, you will receive an order confirmation email.
Payment: All payments must be made in full prior to dispatch. We accept credit or debit card payments. We do not store or hold any of your payment information.

Section 4 - Shipping and Delivery
Shipping Costs: Shipping fees are calculated based on the delivery location and are displayed at checkout.
Delivery Times: We aim to dispatch orders as soon as possible, though delivery times may vary depending on the availability of any product, the delivery location, and shipping method selected.
Delivery Delays: We are not responsible for delays caused by third-party carriers or unforeseen circumstances such as natural disasters.

Section 5 - Refunds
If the product received is faulty or damaged, you are entitled to request a refund within 30 days of receiving the product. Unfortunately, we cannot provide refunds on any items that have been opened or used, or for change of mind. We are committed to delivering high-quality products and customer satisfaction. If for any reason you are not fully satisfied with your purchase, please contact us to discuss further.

Section 6 - Intellectual Property
All content on our website, including text, images, and logos, is the property of Lime au Lait Atelier and is protected by Australian and international copyright laws. Unauthorized use is prohibited.

Section 7 - Privacy Policy
Lime au Lait Atelier is committed to protecting your privacy and personal information. For more information please visit our Privacy Policy here.

Section 8 - Third-Party Links
Our website may contain links to other websites. These sites are not subject to our privacy policy, and we are not responsible for their content or privacy practices. We encourage you to read their privacy statements.

Section 9 - Amendments To These Terms
We may update or modify these terms at our sole discretion and without prior notice. If any part of these terms is found to be invalid, unlawful, or unenforceable, that specific provision shall be deemed severable, and the remainder of the terms shall continue in full force and effect.

Section 10 - Contact Information
If you have any questions concerning the Terms and Conditions please visit our Contact Us page, alternatively please email us at hello@limeaulait.com.